About Us
Welcome to the Healthcare family, where our goal is to provide residents and our colleagues with the support deserve within a safe and caring environment.
Healthcare specialises in delivering personalised care for Nursing, Mental Health and Residential clients, including those with Dementia. Throughout our care homes, we value our open and honest community. We pride ourselves in delivering a home from home style of care, where everyone is treated like a beloved family member.
We believe we provide a perfect blend of effective traditions and modern empathy in our care. Healthcare is a young company; however, the Directors and all our colleagues have a wealth of experience in the care sector, our staff is a diverse group with great experience as well as new ideas. With our vast experience and determination to provide empathetic care, we will ensure Healthcare has a positive impact on your loved one’s lives.
Our Core Values
Our values define who we are, what we believe and how we work.
Healthcare strives to be at the forefront of innovation in care, developing our staff to provide exemplary care. We encourage our staff to prioritise the needs of the residents at all times. We are committed to providing the highest standards of care, ensuring our residents are happy, healthy and safe. We do this by adhering to the following values whilst delivering our care:
Compassion
companionship
Dignity
Respect
Our Commitment
At Healthcare, we are committed to providing daily one-to-one care tailored to each individual resident. We want nothing more than to provide a “home from home” care experience for all our residents.
We understand that for us to deliver high quality care, we need to ensure we are investing in our people. We need to ensure they not only have the tools to complete their job but also the compassion and commitment.
Not only do we follow the standards outlined in the Care Quality Commissions (CQC) Guidance for Providers, we go above and beyond in the care we provide. Training is provided utlising the “Skills for Care” guidance and must be completed by every staff member we employ. Our care isn’t supposed to be seen as just a job, but providing support for people just as you would with your own parents or grandparents.
Quality Assurance
Our passion is to provide all our residents with the best possible care. All our homes are regularly assessed by regulated authorities, and we work hard to improve our care using their feedback.
Our Head of Clinical Operations supports the wider teams to ensure we are constantly working to improve our care quality.
Our quality assurance programme also includes regular visits to all homes by the Senior Management Team. Their job is to offer support, new and creative ideas, and solutions to all our homes. As a team, we hope to constantly improve and provide the best quality “home from home” care every day.